The present general conditions are intended to define the relationships between the User and the company that markets the offers related to the site www.diana-psychic.com, hereinafter referred to as "the Company".
Users connecting to the site and ordering free or paid services must be physical persons and have reached the age of consent in their country of residence and have reached the legal age to use a website.
ARTICLE 1 - The contents of the site and emails
The Company markets on the website www.diana-psychic.com, and via the email address associated with it, paid products within the domains of clairvoyance, divination, the interpretation of tarot cards, lucky numbers and personal development. These products are presented in the form of e-books, audio or audio-visual recordings, simple texts or illustrations. These products may be available in the retail space of the website, or proposed by e-mail. As a welcome offer, the Company gives every new subscriber an initial clairvoyant reading free of charge.
The Company does not undertake to guarantee the occurrence of the events mentioned in the website, or email address associated with it.
The texts provided from the site www.diana-psychic.com and content associated with it are not equivalent to advice provided by recognized and regulated professions, such as legal, medical, or psychological.
If a User is suffering from a disease or problems (especially health, or legal), they should consult the professionals suited to their case as early as possible.
therefore, the Company does not accept any responsibility towards the user for costs, damages, charges or losses suffered and/or sustained by the user in relation to the service offered.
The user is therefore aware and accepts that the Company will not accept any claims for compensation for any damage suffered in relation to the service offered or in relation to the information and materials received by the user through this service.
ARTICLE 2 - Technical conditions for the transmission of readings and illustrations
The texts and illustrations ordered, free of charge or for a fee, are sent through electronic channels, such as e-mail, or files to download.
The Company is not responsible for blockages such as spam or anti-virus filters that may cause difficulty sending texts and illustrations. Users should also check the settings on their computer and write the address of the sender in their list of accepted contacts. This address is located below each message sent by the Company to its customers.
ARTICLE 3 - Termination of Membership
If you do not wish to receive email from the Company, you can request this by following the links to terminate subscription which can be found in all emails from the Company.
The Company draws the User's attention to the fact that the cessation of membership disables all links in emails that the User has previously received from the Company. Such Users will no longer have access to the products delivered by those means, unless they saved them on their computer.
ARTICLE 4 - Payments and refunds
Payments are made only by ATM or online electronic payment. The online payment is made through safe banking channels.
If a credit card authorization is refused, the Company reserves the right to submit it again in the space of time and for all the times permitted by the laws and rules in force.
The Company reserves the right, without prior notice, to add, delete, suspend, temporarily or permanently replace the payment systems, in order to optimize the quality of the service.
There is no fee for delivery.
The Company reserves the right to change the prices of the offers without prior notice to Users.
The price of each item for a fee is clearly indicated to the User in commercial documents. This price is clearly stated on the website where Users pay for the purchase.
The texts or drawings ordered are only accessible once a User's payment has been cleared and such payment has been validated by the Company.
With regard to refunds, the company follows a policy called “Satisfaction or Refund” with respect to the last product or service purchased, and no later than 30 days after purchase.
Refund requests can be sent via the post-sales communication service (to which a specific paragraph is dedicated) that can be accessed by clicking on the specific link in the header of each email received by the user in connection with the service offered.
The company will only and exclusively provide a refund to the card used during the purchase phase: therefore it is not possible to request a refund to a different card.
The website diana-psychic.com belongs to Andromeda Technologies Ltd - Vision Exchange Building, Territorial Street, Mriehel, BKR 3000 - Birkirkara, Malta - Company No. C89823 - VAT No. MT25945529.
ARTICLE 5 - Guarantees
The Company does not assume responsibility for the duration, continuity accessibility, or deletion of the contents ordered.
The Company assumes no responsibility in the failure to register an order, or the account of a User.
The User is the only person responsible for any damage caused to their computer or data contained in it resulting from advice from the download, or the saving of the contents proposed by the company.
The Company declines all responsibility for problems that may arise during the completion of secure transactions. That responsibility lies with the various bodies that provide such services.
ARTICLE 6 - Personal data
The Company can store the personal data of Users who completed an order form on the website or in a page linked to it, whether this is for a free or paid product. The Company has the right to communicate such information to its commercial partners on the basis that the User has authorized this, ticking the box provided for this purpose.
To unsubscribe from offers from partners, a User can use the unsubscribe links from the newsletter provided in the e-mails from the partners of the Company.
ARTICLE 7 - Product Availability
The Company is committed to implementing all reasonable technical solutions to allow permanent accessibility to the site, the texts and illustrations attached to it, subject to the necessary maintenance, or any damage to its Internet network, or due to acts of malice beyond its will.
Consequently, the Company disclaims any responsibility in case of lack of access to its website or pages with text and illustrations connected to it.
The company is not able to guarantee that the site is free of any computer virus beyond their control.
ARTICLE 8 - Force majeure
The Company declines all responsibility for any failing in its contractual obligations in cases of force majeure or fortuitous, including, but not limited to, war, disasters, fires, internal or external strikes, internal or external malfunction or failure, and in general any event which does not allow the correct execution of commands.
ARTICLE 9 - Intellectual Property
The entire content of web pages (images, trademarks, logos, themes, software, texts, algorithms) and all the information submitted by the Company or its suppliers are protected by intellectual property and trademark law. Any reproduction or use required by the laws of Intellectual property protection shall be subject to the prior approval of the Company. Any unauthorized exploitation of all or part the content of the website and intellectual property rights will be the subject of legal action.
ARTICLE 8 - Duration
The duration of the application of these general conditions of sale is unlimited, subject to change or cancellation by the Company.
ARTICLE 11 - Territoriality
These terms and conditions are subject to regulations of the country that hosts the site www.diana-psychic.com server.